Terms & Conditions — 94ok Platform Rules

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 94ok ("the Platform", "we", "us", "our") governing your access to and use of the 94ok website located at https://94ok.bet and all associated services offered through it, including but not limited to online casino games, sports betting markets, live dealer tables, crash games, and all related features and promotions.

By creating a registered account on 94ok, by clicking any "I Agree", "Register", or "Login" button on the platform, or by simply accessing and using any part of the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not access or use the 94ok platform.

94ok reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via their registered email address or via an on-platform notification. Your continued use of the platform following any update constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes. The date at the top of this page reflects when these Terms were last reviewed and updated.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and 94ok. Links to both documents are available in the footer of every page of this website.

To register and use 94ok, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout your use of the platform:

• You must be at least 18 years of age. The 94ok platform is strictly for adults. We take our 18+ policy seriously and enforce it through mandatory identity and age verification (KYC) procedures.
• You must be accessing the platform as an individual natural person acting on your own behalf, and not as an agent or representative of any other person or legal entity.
• You must not be acting in any professional betting or gaming capacity that would constitute use of the platform for commercial or institutional purposes without prior written consent from 94ok.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to your location.
• You must not have a current self-exclusion in place with 94ok, and must not have had an account previously terminated for breach of these Terms.
• You must not be accessing the platform from any jurisdiction where online gambling is explicitly prohibited by law. It is your sole responsibility to determine whether accessing 94ok is lawful in your location before doing so.

If you become aware that a minor is using your account or device to access 94ok, you must inform us immediately via the support contact shown in the footer of this page. You are responsible for ensuring that your login credentials are kept secure and are not accessible to any person under the age of 18. 94ok accepts no liability for access by minors that results from a player's failure to secure their account credentials.

To access real-money games and betting markets on 94ok, you must complete the registration process and create a verified account. During registration, you will be required to provide accurate and complete personal information including your full legal name, date of birth, residential address, and a valid email address and/or mobile number. You agree that all information provided at registration is truthful, accurate, and current.

Each individual is permitted to register and maintain one account only. The creation of multiple accounts — whether using the same personal information, different email addresses, different payment methods, or different devices — is a material breach of these Terms and will result in the suspension of all associated accounts, the forfeiture of any promotional balances, and may result in the withholding of deposits pending a fraud investigation.

Know Your Customer (KYC) Verification: 94ok is required to verify the identity of all players before processing withdrawal requests. KYC verification may be initiated at the time of the first withdrawal request, or earlier at 94ok's discretion. To complete KYC, you will be required to provide one or more of the following documents:

• A copy of your National Identity Card (NID) issued by the Bangladesh Election Commission, or a valid passport, or a government-issued driving licence.
• Proof of address — a utility bill, bank statement, or official correspondence dated within the last three months, clearly showing your name and residential address.
• Proof of payment method — a screenshot or confirmation of the bKash, Nagad, Rocket, or Upay account used for deposits, confirming that it is registered in your name.

94ok reserves the right to request additional documentation at any stage of the account lifecycle. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or suspension. Documents submitted for KYC are handled in accordance with our Privacy Policy and are never shared with third parties except as required by applicable law or for the purposes of fraud prevention.

You are responsible for maintaining the security of your account login credentials. You must not share your username or password with any third party. If you suspect that your account has been accessed without your authorisation, you must contact the 94ok support team immediately. 94ok will not be liable for any losses resulting from unauthorised account access that arises from your failure to keep your credentials secure.

94ok offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each offer, as well as the general bonus rules set out in this section. In the event of any conflict between offer-specific terms and this section, the offer-specific terms will prevail.

Welcome Bonus: New players who register a verified account and make a qualifying first deposit may be eligible to receive a welcome bonus of up to ৳20,000. The exact bonus percentage and maximum amount will be stated on the promotion page at the time of the offer. The welcome bonus is available once per player and once per household.

Wagering Requirements: Bonuses credited to your account are subject to wagering requirements before any bonus-derived funds can be withdrawn. Unless stated otherwise in the specific offer terms, a wagering requirement means you must wager the bonus amount a specified number of times (e.g., 30x) using real-money bets on eligible games before the bonus converts to withdrawable funds. Bets placed on certain games — including but not limited to live sports, certain table games, or low-margin games — may contribute at a reduced rate or not at all toward meeting wagering requirements.

Bonus Expiry: All bonuses have a validity period, which will be stated in the offer terms. Any bonus that has not been fully wagered within its validity period will be automatically removed from your account, along with any bonus-derived winnings. It is your responsibility to review and act on bonuses before they expire.

Bonus Abuse: 94ok actively monitors for bonus abuse patterns, including but not limited to low-risk matched betting designed to clear wagering requirements, exploitation of promotional terms through multiple accounts or household collusion, and patterns of gameplay that suggest the player's primary intent is to extract bonus value rather than to use the platform in good faith. Confirmed bonus abuse will result in account suspension, forfeiture of bonus balances, and may result in forfeiture of real-money deposits at 94ok's discretion.

The following conduct is strictly prohibited on the 94ok platform. Engaging in any of the prohibited activities listed below constitutes a material breach of these Terms and will result in account suspension, forfeiture of balances, and in serious cases, referral to appropriate legal authorities:

• Fraudulent activity: Using stolen payment credentials, submitting falsified identity documents, or engaging in any form of financial fraud in connection with your 94ok account.
• Multiple accounts: Registering more than one account under any combination of identity, email address, device, or payment method to circumvent promotional restrictions or platform rules.
• Collusion: Coordinating with other players to manipulate the outcome of games, share cards or betting information in real-time, or otherwise gain an unfair advantage over the platform or other players.
• Use of automated software: Deploying bots, scripts, automated betting tools, screen-reading software, or any other automated system to interact with the 94ok platform in place of or in addition to manual human play.
• Arbitrage and matched betting: Systematically exploiting differences in odds or bonus structures to guarantee risk-free profits in a way that is contrary to the spirit of the promotional offers.
• Exploitation of errors: Taking deliberate advantage of software errors, display bugs, or miscalculated odds that are clearly the result of a technical fault. Winnings derived from exploitation of known errors may be voided at 94ok's discretion.
• Abusive behaviour: Using threatening, harassing, discriminatory, or abusive language toward 94ok support staff or other players via any communication channel associated with the platform.
• Misrepresentation: Providing false information at any stage of the registration, KYC, or customer service process.

94ok employs automated monitoring systems that flag unusual account activity in real time. Accounts flagged for investigation may have their withdrawal access temporarily suspended while the investigation is ongoing. 94ok will communicate the outcome of any investigation to the affected player within a reasonable timeframe.

All content published on the 94ok platform — including but not limited to the website design, page layouts, graphical elements, logos, typography, written content, game interfaces, promotional materials, and the 94ok brand name and mark — is the intellectual property of 94ok or its licensed content partners and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gambling purposes only. This licence does not grant you any right to:

• Copy, reproduce, distribute, publish, or transmit any part of the 94ok platform content without prior written consent.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code or underlying structure of any platform software.
• Use the 94ok name, logo, or branding in any third-party promotional material, affiliate campaign, or social media content without written authorisation from 94ok.
• Scrape, harvest, or systematically extract data from the platform using any automated means.

Game content provided by third-party studios — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of the respective studio. 94ok licenses these games for use on the platform; players do not acquire any rights to game content through use of the platform.

Any feedback, suggestions, or improvement requests submitted by players to 94ok may be used by 94ok without obligation to compensate the player, acknowledge the source, or seek further approval. Submitting feedback does not grant the player any intellectual property rights over any resulting improvements to the platform.

To the maximum extent permitted by applicable law, 94ok, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the platform, including but not limited to:

• Losses arising from gambling outcomes, including losses on casino games, sports bets, crash games, or any other wagering activity on the platform.
• Interruptions to platform availability resulting from scheduled maintenance, unscheduled technical faults, third-party service outages, or network connectivity issues.
• Loss of data, account history, or transaction records resulting from technical failures beyond 94ok's reasonable control.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers, including bKash, Nagad, Rocket, Upay, or any banking institution.
• Any damage to your device, software, or data resulting from accessing the 94ok platform, where such damage is not caused by 94ok's direct negligence.

94ok provides the platform on an "as is" and "as available" basis. While we take reasonable steps to maintain platform uptime, security, and performance, we do not guarantee uninterrupted access or error-free operation at all times. Gambling involves financial risk by its nature. 94ok does not guarantee that any player will win, and cannot be held responsible for losses incurred through normal use of the platform.

Nothing in these Terms limits 94ok's liability for fraud, death, or personal injury caused by our gross negligence, or for any other liability that cannot be excluded or limited under applicable law.

These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and 94ok in relation to your use of the platform and supersede all prior understandings, representations, or agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms, please contact the 94ok support team at the email address shown in the footer of this page. We aim to respond to all formal legal enquiries within five business days (Bangladesh Standard Time, UTC+6).